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El Nido, Palawan | Javalava Tours

how to

Booking is Easy

Convenient

Secure

When inquiring

Please advise the following information:


â–ª  Destination or tour code
â–ª  Travel dates
â–ª  Requested hotel
â–ª  Number of rooms
â–ª  Number of persons per room

â–ª  Child’s age (if any)

â–ª  Flight details (if any)

â–ª  Names of guests

â–ª  Nationality of guests

â–ª  Name of lead guest

â–ª  Contact details of lead guest

Villa Escudero incentive trip
for Tomo Central Java Indonesia Group
Villa Escudero | Javalava Tours

How to book

1.  Send us an inquiry providing all the relevant information.


2.  We check room and seat availability then advise availability to you together with the total.


3.  Once we receive your approval, we proceed to book then send the invoice to you.


4.  After you check with the hotel that the booking exists, you make the payment to us.


5.  Once full payment is made, we will send the tour confirmation and e-ticket.


6.  You eagerly count the days and pray for time to pass quickly so you can be on holiday.

Rizal Park with guests from Mexico
Rizal Park | Javalava Tours

Ways to pay

â–ª  BANK DEPOSIT AVAILABLE IN PHILIPPINE PESOS & US DOLLARS

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â–ª  PAYPAL

Paypal is an American company operating an online payments system offering a faster, safer way to send money, make an online payment, receive money or set up a merchant account. Pay for your booking from the comfort of your own home using PayPal. A transaction fee of 5% of your total will be added.

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â–ª  GCASH

Turning your smartphone into a digital wallet, GCash enables online transactions, payments, and sending money at the speed of a text message. GCash is powered by Globe Telecom, the largest mobile network operator in the Philippines. Pay for your booking by GCash to 0906 204 2672. A transaction fee of PHP 20 will be added to your total.

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â–ª  OTHER DIGITAL WALLETS

Make hassle-free payments using your GoTyme, Maya, or ShopeePay account. A transaction fee of PHP 20 will be added to your total.

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â–ª  BPI, RCBC, UNIONBANK ONLINE BANKING VIA BUX

Please let us know if you wish to pay using this method so we can send a payment link which you can use for payment using your BPI, RCBC, or UnionBank online banking account. Payment link is only valid for six hours. A transaction fee of PHP 50 will be added to your total.

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â–ª  OVER-THE-COUNTER PAYMENT (For Philippines based clients)

Please let us know if you wish to pay using this method so we can send a payment link which you'll use to pay for your booking at the nearest 7-Eleven CLIQQ, Bayad Center, Cebuana Lhuillier, LBC, M Lhuillier, Robinsons, Palawan Express, or SM branches. Payment link is only valid for six hours. A transaction fee of PHP 50 will be added to your total.

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â–ª  ASSISTED CASH DELIVERY BY ANGKAS, GRAB, LALAMOVE, MYKUYA (For Metro Manila based clients)

Stay at home and use the Angkas, Grab, Lalamove, or MyKuya app on your smartphone to have your cash payment delivered to our office.

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â–ª  LOCAL OR INTERNATIONAL MONEY REMITTANCE

Please let us know if you wish to pay using Western Union, MoneyGram, Xoom Money Transfer, Cebuana Lhuillier Pera Padala, ML Kwarta Padala, or Palawan Express Pera Padala so we can send the receiver's information. Please check that any transfer-related charges are paid on your end.

Javalava Tours | Follow us on Lyka!

â–ª  LYKA GEMS

Lyka is a free to use social media platform that combines content creation with e-commerce. Enjoy cashless payment by using your Lyka gems to pay for your booking with us. Lyka has more than 28,000 partner merchants. A fee of PHP 50 will be added to your total. Download Lyka on Google Play or App Store. Join the vibrant Lyka community and make sure to follow us.

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This payment option is temporarily suspended. 

Boracay incentive trip
for Brother Industries Indonesia Group
Boracay | Javalava Tours

Terms & conditions

â–ª  RATES

Rates are quoted in Philippine Pesos, US Dollars, and Euro, per person basis (Unless stated otherwise)

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â–ª  AVAILABILITY

Room accommodation is subject to availability. If your desired hotel is not available, we will recommend a similar hotel.


â–ª  AIRFARE

Unless clearly stated, airfare is not included in the arrangements but can be added as a supplement. We can arrange.

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â–ª  EXTENDED STAY

We can arrange extended stay beyond 3 days with additional tours and activities. (Three days is not enough. We hear you!) Feel free to get in touch.

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â–ª  HOTEL CHECK IN & CHECK OUT

Standard check in time is 2 PM or 3 PM, standard check out time is 11 AM or 12 noon depending on the hotel.

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â–ª  ROOM UPGRADE

Double, queen, and king beds can fit two regular-sized persons. Feel free to request for an extra bed or room upgrade if necessary. Additional charges will apply.

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â–ª  CONNECTING ROOMS
Requests for connecting and adjacent rooms shall be highly prioritized but cannot be guaranteed since this is subject to room availability upon check in.

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â–ª  SUPER PEAK DATES

We also arrange bookings for super peak dates such as Holy Week, Christmas, and New Year. Some hotels have different rates for super peak dates and local festivals. Some hotels may also require minimum two-three nights stay during these periods. Please check with us.

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â–ª  MANDATORY DINNER

Some hotels have mandatory gala dinner on Christmas Eve and New Year's Eve. Mandatory dinner must be paid for when booking for super peak dates.

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â–ª  CHILD RATES

Infants 0-23 months old sharing bed with parents are free of charge. Children 2-6 years old sharing bed with parents 60% of adult rate. Full rate for those 7 years old and above.

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â–ª  CONFIRMATION & DOWN PAYMENT

Upon confirmation of booking, we will require 50% down payment. We offer flexible installment payment options. Check with us if you wish to pay in installments.


â–ª  FULL PAYMENT

Please note we require full payment at least 30 days before arrival.

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â–ª  CANCELLATION

Full cancellation charge shall be applied once the booking has been confirmed. NO REFUND shall be given for cancellations, no shows, inclement weather, and unforeseen circumstances.

 

â–ª  REBOOKING

Rooms and arrangements are rebookable and transferable but NOT refundable. Rebooking can be done up to 12 months after the original booking date, subject to room availability and rate difference (if any). Any unutilized portion of the package is non-refundable. We will be happy to assist with any rebooking concerns.

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â–ª  VALIDITY OF GROUP QUOTATIONS

Due to fluctuating exchange rates and other factors such as inflation, group quotations are valid up to 30 days from the proposal's date.

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â–ª  FORCE MAJEURE

We will not be held liable for services not rendered or for any loss or damage due to natural calamities, flight or boat cancellations due to bad weather conditions as well as unforeseen events that will cause flight delays or cancellations. Our team, however, is committed to provide immediate assistance even in times of crises whether it is with rebooking services booked though us or otherwise.

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â–ª  OTHERS

(i) We reserve the right to revise the itinerary in order for the tour to run smoothly.
(ii)  The comfort and safety of guests are always top priorities. However we will not be held responsible for any injury, loss, damage, accidents, and delays that may occur during the tour.

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â–ª  OUR SERVICES

We arrange flights going to any major airport, accommodation only (for those who don't want tours and activities), airport transfers only, or day tours only (for those who booked their accommodations
already).

National Museum with guests
from the Netherlands
National Museum | Javalava Tours
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